Living Aura
Version 1.0 – Effective from: 01/09/2025

Aura Viva Partner Program Terms

1. Introduction

1.a Purpose of the program

The Aura Viva Partner Program is designed to create a mutually beneficial relationship between Aura Viva and approved partners (“Affiliates”) by promoting our products, specifically NFC-enabled jewelry.

1.b Commission structure

Affiliates will earn commission for each individual product sold (not per order) attributable to their assigned link or code, according to Aura Viva's tracking system (GoAffPro). Percentages depend on the total number of products sold by the Affiliate in a three-month evaluation period ("Commission Period"), according to the levels in Section 6, unless otherwise agreed in writing.

1.c Eligibility

Participation is open only to individuals or entities that meet the eligibility criteria (see 3.b) and have been formally approved by Aura Viva. Aura Viva may reject or terminate applications at its sole discretion.

1.d Applicable conditions

Participation is subject to these Terms of Service (“TOS”) and any supplemental policies issued by Aura Viva. By applying and participating, Affiliate acknowledges that they have read, understood, and agree to the TOS.

1.e Privacy Policy

Always available at: https://auraviva.shop/policies/privacy-policy

2. Definitions

• Affiliate : A person or entity approved by Aura Viva to participate and promote the products under these Terms.
• Program : Aura Viva Partner Program described in point 1.
• Qualified Sale : Completed purchase of an Aura Viva product made using the Affiliate's unique link/code, recorded by the tracking system and not returned, refunded, or charged back.
• Commission Period : Three-month interval used to calculate commissions, unless otherwise indicated in writing.
• Commission : Amount to be paid for each Qualified Sale, according to the applicable percentage.
• Points of Sale : Physical stores or mobile representatives registered by the Affiliate.
• NFC Card : Physical demo card issued by Aura Viva with the Affiliate tracking URL.
• Content : Aura Viva marketing materials (images, videos, text, logos, etc.).
• Advertising Guidelines : Rules for the use of brand and materials (see section 5).
• Support Program : Level of assistance and tools based on the Affiliate level.
• Silver/Gold/Platinum Member : Levels defined in 6.b with their corresponding benefits.
• TOS : These Terms of Service.

3. Enrollment in the Program

3.a Request

Applications must be submitted exclusively through the official Aura Viva Partner Program form . Applications submitted by email or other means will not be considered.

3.b Required information

• Legal name of the business owner
• Trade name
• Type of business (self-employed/company)
• Number of active Points of Sale (physical stores and/or mobile employees)
• NIF/CIF
• Tax address
• Contact telephone number
• Valid email for notifications
• Links to social networks used for promotion (if applicable)
• Sector of activity
• Confirmation that you can issue monthly invoices
• Proof of legitimate activity: Form 036/037 or an invoice issued in the last 30 days with your tax information clear.

3.c Approval

Review may take up to 10 business days from receipt of your completed application. Aura Viva may approve or reject your application at its discretion. You will be notified by email. If accepted, you will receive:

• Your initial affiliate code
• Your personalized NFC cards in a maximum of 30 days

3.d Account activation

You'll receive an automatic email from GoAffPro with instructions on how to complete the activation. Follow these instructions to activate your account.

3.e Data veracity

You must keep your information accurate and up-to-date. False, incomplete, or misleading information may result in rejection or termination from the Program.

4. Partner Responsibilities

4.a Brand Compliance

You must comply with Aura Viva's brand and marketing guidelines and use the Content appropriately. You are prohibited from:

• Alter or distort Content without written authorization
• Use it in a misleading or defamatory manner
• Associate the Aura Viva brand with political, religious, or controversial causes without authorization

Aura Viva may update these guidelines with reasonable notice.

4.b Truthful representation

You must present the products accurately (features, price and conditions) consistent with the official material.

4.c Use of the link/code for orders

You may use your own link or code only when acting as an intermediary on behalf of an end client (e.g., photographer, funeral home, or retailer). In that case:

1. You must ensure the correct customization of the order (images, etc.)
2. You assume the complete after-sales service of that order.
3. The end customer will not have direct support with Aura Viva for that order.

If a problem arises, please contact us at contact@auraviva.shop or socios@auraviva.shop so that the customer receives support based on their level (Silver/Gold/Platinum).

4.d Professional conduct

Act professionally in all interactions (response times, respectful communication, and business ethics).

4.e Contact Update

Any change of name, business name, address, email address, or telephone number must be notified to socios@auraviva.shop within a maximum of 5 business days.

4.f Regulatory compliance

You are responsible for complying with applicable laws, regulations, and tax obligations in your jurisdiction.

5. Marketing and Promotion Rules

5.a Prohibited practices

Spam, unsolicited messages, or misleading advertising are prohibited. Failure to comply will result in immediate termination, cancellation of links/codes, and loss of unpaid commissions.

5.b Allowable scope

You can contact current or former customers in accordance with data protection and anti-spam regulations. We recommend using official content and links.

5.c Authorized Content

You must only use official material available at: https://auraviva.shop/pages/content . This includes general material and seasonal campaigns (Christmas, Valentine's Day, etc.). We will notify you of updates by email or other means.

5.d Material by sector

Some content is industry-specific (weddings, funerals, events) and others are general-purpose. Choose what best suits your audience.

5.e Use of logos and branding

You may not alter logos, product images, or videos. The core design/message must remain intact. You may add your name or branding as long as it does not obscure or alter the original. Do not alter discounts or prices displayed on official materials.

5.f Access to content by level

Silver and Gold members receive the same content. Platinum members may receive personalized campaigns, at Aura Viva's discretion.

5.g Alteration of content

Editing, cropping, or recoloring material is not permitted without written permission.

5.h Restricted platforms and practices

• Buy ads for “Aura Viva” or brand keywords
• Sell ​​Aura Viva products/content on marketplaces (Amazon, eBay, etc.)
• Offering unauthorized discounts or promotions
• Manipulate tracking (cookie stuffing, forced clicks, etc.)

5.i Legal compliance

All promotions must comply with the advertising, consumer, and privacy regulations applicable in the corresponding territory.

6. Commissions

6.a Calculation

The commission is calculated per product and always on the base price , that is, the sales price without VAT (21%).

Example:
Base price = €150
VAT (21%) = €31.50
Customer sales price = €181.50

If the commission is 10% (Silver level), it would be calculated on the €150 , resulting in €15 commission.

Order with 3 products (€150, €125, €210 base) → (150 × 10%) + (125 × 10%) + (210 × 10%) = €48.50 total commission.

6.b Membership Levels

Level	Cumulative sales	Commission per product	Medium
🔹 Silver Member	1–14	10%	Email – response within 48 hours (business days)
🔸 Gold Member	15–99	15%	Priority email – response within 24 hours (business days)
💎 Platinum Member	100+ cumulative sales or direct assignment for exceptional performance or brand strategy	20%	Email + hotline – same-day response

6.c Level assessment

Evaluation is continuous and automatic based on accumulated sales. As soon as you reach the next threshold, your commission is immediately updated for subsequent sales. There are no quarterly evaluations or periodic reviews. GoAffPro adjusts your level in real time, and we'll notify you by email when your level changes.

6.d Non-cumulative codes and URLs

Each Affiliate receives a unique code and URL (the URL is included on the NFC Cards). These do not accumulate:

• If the customer enters through the Affiliate URL, the commission is already applied.
• If you then enter the code at checkout, it will not be added.
• The system always respects the first method applied.

6.e Returns and Refunds

There is no fee for returned or refunded products. If payment has already been made, it may be deducted from future payments.

6.f Currency and payment methods

All commissions are calculated and paid in euros (€) and only to affiliates with a payment account in Spain. Methods: PayPal or bank transfer.

6.g Payment schedule

Monthly payments, within 30 days after the end of the month of sale ( Net 30 ).

6.h Billing

[Pending: billing requirements and procedure.]

7. Tools supplied

7.a NFC Cards for Partners

Stainless steel NFC chip cards bearing the Aura Viva logo, for demonstrating the operation of NFC jewelry.

• The NFC chip carries the Affiliate's unique commission URL, which directs to the tracked link.
• On the back, there's a dynamic QR code without affiliate tracking , which typically links to informational pages (How To). To receive a commission with the QR code, the affiliate must also provide their commission code.
• These are not business cards, nor should they be distributed for personal use; they are for demonstration purposes only.

7.b Sending NFC Cards

They are sent to the address indicated upon registration. Silver and Gold: You will receive twice as many cards as your declared Points of Sale (one spare per point). Platinum: To be determined with the Affiliate. Shipping within 30 days of registration.

7.c Affiliate URL and Code

After activating your account (3.d), you'll see your URL and code in the GoAffPro dashboard: https://auraviva.goaffpro.com . You can use them on the web, social media, and other channels in accordance with section 5. Remember: URLs and codes are not cumulative.

7.d Digital Marketing Kit

Silver, Gold, and Platinum members can access the official kit at: https://auraviva.shop/pages/content . It includes general and campaign materials. Platinum members may receive additional exclusive content.

7.e Restrictions on NFC Cards

They may not be resold, modified or altered without written permission.

7.f Sales guides

Available at: https://auraviva.shop/pages/sales . You can develop your own strategies if you follow section 5.

8. Termination of the collaboration

8.a Termination by Living Aura

Aura Viva may terminate an Affiliate at any time, with or without cause, by written notice (including email). Termination may result in immediate cancellation of the account, links/codes, and the forfeiture of unpaid commissions, where permitted by law.

8.b Causes for immediate termination

• Breach of these TOS (sections 4 and 5 included)
• Spam, misleading advertising, or unauthorized methods
• Misrepresentation of products or brand
• Alteration or misuse of marketing materials, logos or NFC Cards
• Fraudulent or unethical practices, tracking manipulation, fake orders or self-purchases outside of 4.c
• Unauthorized resale of NFC cards or products
• Failure to keep contact information up to date
• Non-compliance with applicable law or regulation

8.c Termination by the Affiliate

You can unsubscribe at any time by writing to socios@auraviva.shop . This will be effective within a maximum of 5 business days of receipt. Accounts that have been inactive for more than 6 months may be deactivated.

8.d Effects of termination

• Rights to use marketing materials and intellectual property are revoked
• Affiliate links and codes are disabled
• Commissions will only be paid for sales prior to the termination date and will not be returned.
• Unpaid commissions from fraudulent or non-compliant transactions will be forfeited.

8.e Reincorporation

This is at Aura Viva's discretion and requires a new application, updated documentation, and acceptance of the current TOS.

9. Limitations of liability

• No guarantee of results: Earnings depend on Affiliate effort, market, and other factors.
• Affiliate Independence: You act as an independent contractor and are responsible for your activities and legal and tax obligations.
• Indirect Damages: Aura Viva shall not be liable for indirect, incidental or special damages.
• Technical interruptions: We are not responsible for system or tracking failures (including GoAffPro).
• Product Liability: Limited to the official warranty and terms of sale. You cannot offer additional warranties.
• Maximum limit: Total liability will not exceed the commissions paid in the 3 months prior to the triggering event.

10. Confidentiality

Confidential Information: Any non-public information that Aura Viva communicates to you (strategies, plans, sales data, performance reports, customers, product development, internal materials, etc.).

Affiliate Obligations: Use it only for the Program, not disclose it to third parties without written consent, protect it with reasonable diligence and notify of unauthorized uses.

Exceptions: Public information that is not infringing; legitimately known; independently developed; or disclosed by legal requirement after notification to Aura Viva.

Duration: 3 years from termination or as long as it remains confidential (whichever is longer). Remedies: Aura Viva may seek injunctive relief in addition to other legal remedies.

11. Data protection

Complies with GDPR (EU) 2016/679 and applicable national regulations.

• Processing of personal data: Only for the purpose of fulfilling the Program; not for sale, rental, or disclosure except under legal obligation.
• Security: Appropriate technical and organizational measures. In the event of a security breach, notify Aura Viva immediately and cooperate.
• Ownership: Customer data belongs to Aura Viva; access can be revoked at any time.
• Retention and deletion: Retain only as long as necessary or required by law. Upon termination, delete or return the data unless legally required to retain.
• Noncompliance: May result in immediate termination and loss of commissions; the Affiliate will be liable for damages and penalties resulting from noncompliance.

12. Modifications

Aura Viva may modify these TOS, the commission structure, or the Program policies at any time. We will notify you by email or by posting the updated version on the website. Unless otherwise indicated, these TOS become effective 30 days after notification. They may be applied immediately if necessary to comply with law or prevent fraud/abuse. Continued participation in the Program after the effective date constitutes acceptance. If you do not agree, you must unsubscribe before the effective date.

13. Applicable law and jurisdiction

These Terms and Conditions are governed by the laws of Spain. Any dispute shall be submitted to the competent courts of Santa Cruz de Tenerife. The Affiliate waives any objections regarding jurisdiction or convenience.

Language: The TOS are written in English for convenience. In case of discrepancy, the English version prevails.

14. Final provisions

• Entire Agreement: These TOS and incorporated documents constitute the entire agreement and supersede all prior communications.
• Severability: If any clause is invalid, the remainder will remain in effect; a valid clause of similar intent will be substituted.
• No Waiver: Failure to exercise a right does not constitute a waiver; any waiver must be in writing and signed.
• Assignment: The Affiliate may not assign without consent; Aura Viva may assign freely.
• Independent relationship: There is no employment relationship, agency, franchise or joint venture.
• Survival: Sections 8, 9, 10, 11 and 13 survive termination by their nature.