Behind every jewel there's a team. Write to us.

Any question about your jewel or your gallery. We reply quickly and in your language.

Email us

contact@auraviva.shop

We reply within 24h

Mon–Fri, usually faster.

Or send us a message here

We read every one and we'll get back to you soon.

Tip: hold the jewel against the upper-back of the phone for 2-3 seconds without moving it. Compatibility check: auraviva.shop/pages/nfc-check

We may ask for a photo of the parcel by email to resolve it faster.

Up to 5 images. They are optimised automatically before sending.